Return Policy

We hope you will be completely satisfied with your purchase! But if you are not, we will refund any unopened product within 30 days of original purchase. You may return a product for refund in one of two ways:

1) Return in store:

a. Bring the unopened product and your purchase receipt or invoice to any HSU & CO. location within 30 days of original purchase date.

b. Your refund will be issued in the same payment method as when purchased. Cash purchases will be refunded in cash. Credit card purchases will be refunded to your credit card. Check purchases will be refunded in cash once the bank has confirmed your check has cleared (which may take up to 10 business days).

2) Return by mail :

a. Contact us by phone at (614) 262-0966 or (800) 628-8420 or email us at hsu1@hsu.com to obtain a return authorization number.

b. Mail us your return along with a copy of the original purchase receipt or invoice. Your return must be received within 30 days of original purchase date and must be in good condition to be eligible for a refund. 

c. Your refund will be issued in the same payment method as when purchased. Credit card purchases will be refunded to your credit card. Check purchases will be refunded by check once the bank has confirmed your check has cleared (which may take up to 10 business days).

Please note: HSU & CO. cannot accept returns on opened products. All returns must be unopened to receive a refund.

Thank you!